Zen Kloud privacy notice

Zoey Pike operates Zen Kloud. This notice explains how Zen Kloud handles information when you use Direct Transfer or Vault.

Direct transfers

When you send a file using Direct Transfer, the sender and the selected recipient exchange the file and information needed to deliver it, such as its name, type, and size, over an encrypted connection between their devices. The direct-transfer service uses device identifiers, device names, pairing and connection information, and timestamps to connect devices, protect the service from abuse, and count completed transfers. Your device can temporarily hold a copy to preview or transfer the file. Your recipient can save their own copy.

Accounts and Vault

When you sign in to Vault, Supabase processes your email address and sign-in code, and our email provider delivers the code. We use an account identifier to keep your Vault and subscription tied to the same account across your devices. We store Vault file and folder information, including names, sizes, and dates, in an account database. The files you add to Vault are stored in a private Cloudflare R2 bucket. Vault files are encrypted in transit and at rest; Cloudflare manages the storage encryption keys. Signed links let your device upload or download specific files for a limited time.

Purchases and support

RevenueCat processes your account identifier and purchase and subscription information so we can check your Plus access. For web purchases, RevenueCat provides the checkout and Stripe processes the payment. If you subscribe through an Apple app, Apple processes payment. Zen Kloud does not collect your full payment card number in Vault. If you contact us for help, we use the details you send to respond and handle your request.

Access to your information

You can download or delete individual files while Plus is active. If Plus expires, you have 24 hours to download remaining Vault files. That deadline governs download access and does not itself delete stored files. To request deletion of your Vault files or account, or to ask about retention, email support@zoeypike.dev.